Online Support Resources:    

Knowledge Base
Search our growing Knowledge Base of frequently asked questions and answers, including helpful product use tips. Support information, by product, including common issues, frequently asked questions, instructions, and latest downloads.

 

For technical support, please call:

1-203-453-7331

Downloads
Check for free downloadable maintenance releases, updates, related files, fonts, and demos.

Support
Can't find your answer online? Send us your technical support question. We will respond as soon as possible.
Tutorials
Online tutorial in PDF fomat.
Manuals
PDF versions of our product manuals.

 

 


 

 

 

 

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 New Support Documents    

iMake Sheet Music Vista Update
My music fonts are unrecognizable...
Download Problems
Product Family Differences
Error Messages

 FAQ    

THE MOST-ASKED QUESTIONS ABOUT IDD PRODUCTS
Troubleshooting Music Products
MIDI and the PC: A Troubleshooting Guide
Not receiving MIDI Input from an external MIDI device. 
Sound Card Info
Step-by-Step Tutorials


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