PRODUCT PURCHASING & INQUIRIES

Midisoft Store
Visit the online Midisoft Store to purchase Midisoft hardware, software, and 3rd party accessories. To purchase by phone call 1-203-453-7331.

Sales Support
Check the order status of a current Midisoft Store order. To make changes to an existing order contact Sales Support at 1-203-453-7331.

How To Find Authorized Resellers
Visit our Reseller Locator to find an authorized Midisoft Reseller or Service Provider in the U.S..

Outside the U.S.
Visit our Where to Buy page for international links to purchase Midisoft products around the world.


CUSTOMER ASSISTANCE & TECH SUPPORT

Online Support Options
The Support area of the Midisoft website is the primary source for online support for our customers. It includes the following helpful resources:

Knowledge Base is Midisoft’s new support database and contains current and recent product technical information, software downloads, troubleshooting tips, and how to articles.

Discussions facilitates the exchange of ideas, problems, and solutions. Use product specific discussion boards to post your questions and receive answers.

Software Downloads are now part of the Knowledge Base. You can find featured and recent downloads with links to archived downloads as well.

Technical Support Options
To get technical assistance by phone, call 1-203-453-7331. If your product is within its 90-day complimentary support period or covered by an Midisoft Protection Plan, you will not have to pay for the call. Otherwise, you may purchase per-incident support for $49.